New Pass Format In Effect 11/1/19

September 20, 2019

 

Please take a look at our new Pass Format which will go into effect on or before November 1, 2019.

 

This new format is based off research and feedback that we have received over the years. Some of the pass prices have increased by a small percentage, but the expiration dates have also been extended in most cases. 

 

We will now offer a Shareable pass which has been one of the most suggested pass ideas in recent months. One passholder with unlimited sharing for the duration of the pass (classes used/expiration). Pass holder must be present and give permission to transfer credits to their guests.

 

Also, classes can no longer be carried over to a newly purchased pass. This offering has caused much confusion and headaches over the years so we have extended the expiration dates on both the 5/10 class passes instead.

 

Finally, We have added a super cool Busy Yogi pass for those that can only pop in once a week with ease of one payment. This will be a recurring payment via credit card for those that consistently attend an average of one class per week or any 4 classes in a one month period. The Busy Yogi can also be cancelled anytime. No Commitment.

 

Senior/Military/Teacher Discounts of about 10% will be available only on the 5 & 10 Class Passes. It is your responsibility to inform the instructor if you are eligible for this pass. No assumptions will be made. This is on the honor system. 

 

If you are a current Unlimited Pass Holder, your rate and contract will remain in effect until you cancel. If you decide to cancel and purchase a new pass, you will not be able to get the Unlimited Pass back if you change your mind. If you currently have or purchase an existing pass prior to 11/1/19, those credits and expirations dates will be honored through the duration of the pass.

 

For example: If you purchase a 10 Class pass on 10/31/19 at the current rate, you will be able to continue using that pass until you have attended all 10 classes or the pass expires. 

 

 

As you see, there is no more Unlimited Pass option and so the current $99 pass is the last chance to get in on that deal. That pass is available for purchase until 9/30/19. The unlimited pass is great for anyone that can consistently attend 2 or more classes per week.

 

Pass Policies as of 10/31/19

-Passes can not be used for specialty workshops, Reiki, Hikes, off-site events or retail products.

 

–Expiration Dates are Firm and will NOT be extended! EFFECTIVE 10/31/19: Passes purchased after 10/31/19 will no longer be eligible for the former "rollover" policy.

-New Student Pass-One Time Only ( 3 for $30) can only be purchased upon your first visit and will expire after 30 days. Unused class CANNOT be transferred or rolled over to a new pass. 

-6 month Unlimited/One Year Unlimited Passes purchased before 10/31/19 are a contractual agreement made at the time of purchase and that contract auto-renews every month. It is up to the pass holder to contact Elisa to cancel the subscription after 6 months or One Year respectively

 

-It is with the understanding that you cannot cancel this Auto-Renew contract. Exceptions may be considered in situations where place of residency has changed beyond 10 miles of studio or if extensive injury or illness has been suffered by pass holder. 

 

-Classes are suitable for those ages 14 & older. A signed waiver from a responsible adult is required for all minors. 

 

-10% Discount is available for students/teachers/military/seniors on 5 and 10 Class Passes only. It is up to you to request discount, we will not assume you are a student, senior or in the military.

-Please understand refund policy on workshops, Reiki or other Special Event passes. That policy will be offered in writing during online checkout and are firm.

-Class passes cannot be shared or transferred except for the 20 Class Shareable Pass available 10/31/19. No exceptions. Guests and/or minors must have their own pass to participate in class.

-Prices subject to change but will not effect already purchased passes.

The above was revised and became effective on 10/31/19. This information can also be found on our Blog as well as printed in studio as of 10/31/19. Instructors are not responsible for going over all of the terms and conditions at time of purchase unless purchaser has specific questions. We will not be responsible for misunderstandings regarding pass purchases as all of the terms and conditions are available on our website on 3 different, conspicuous pages and in print at the studio. Thank you for understanding, we appreciate your cooperation and value you as an informed customer.

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